How to easily identify duplicate records in ServiceNow
When it comes to data management, maintaining clean and accurate records is one of your top priorities. It’s not unusual for organizations to run into issues with duplicate records – either from inefficient record keeping or duplicate workflows. A common need within ServiceNow is to identify duplicate records, according to a set of arbitrary criteria. […]
Easily identifying duplicate records in ServiceNow
A common need within ServiceNow is to identify duplicate records, according to a set of arbitrary criteria. Though the “list view” of a given table offers some advanced search and filtering capabilities, it does not give you the ability to natively identify records that share the same values across multiple columns (i.e. “duplicates”). However, […]
