How to easily identify duplicate records in ServiceNow

When it comes to data management, maintaining clean and accurate records is one of your top priorities. It’s not unusual for organizations to run into issues with duplicate records – either from inefficient record keeping or duplicate workflows. A common need within ServiceNow is to identify duplicate records, according to a set of arbitrary criteria. […]
Easily identifying duplicate records in ServiceNow

A common need within ServiceNow is to identify duplicate records, according to a set of arbitrary criteria. Though the “list view” of a given table offers some advanced search and filtering capabilities, it does not give you the ability to natively identify records that share the same values across multiple columns (i.e. “duplicates”). However, […]
Configuring code linting in ServiceNow

Recently, Pathways has been working to update our coding standards and establish a new code review process internally. In the search for tools to aid us, we came across a great new feature in the New York release of ServiceNow: customizable linting for the script editor. A more detailed explanation of linting can be found […]
