Exporting data that includes the SysID field
You may find yourself in a situation where you are required to update a large quantity of records extracted from a ServiceNow instance, outside of ServiceNow. An important step to completing bulk updates is ensuring you’re updating the correct records. Luckily, ServiceNow already has this problem partially solved for us by making the SysId unique […]
Recipient Specific Filter on Scheduled Reports
As many of you are aware, the scheduled report functionality allows you to automatically send PDFs or excels of existing reports on a scheduled basis to certain recipients. As useful as this functionality is, it does come with some caveats – the reports need to be run as a certain individual and this means that […]
