Strategic Portfolio Management

Better service. Better outcomes. Better business.

Keeping business and IT in sync is no small task. Without a clear connection between strategy and execution, things slip through the cracks. Priorities get lost, silos form, and progress stalls. Pathways Consulting Group works with your organization and ServiceNow’s Strategic Portfolio Management (SPM) to help you bridge the gap and ensure that every initiative is aligned, resourced, and delivers measurable value.

Why Do You Need SPM?

ServiceNow’s SPM application aligns business and IT methodologies – creating end-to-end visibility for data-driven decision-making and strengthening relationships between internal business partners.

Close the Gap Between Strategy and Delivery

ServiceNow’s SPM application aligns business and IT methodologies – creating end-to-end visibility for data-driven decision-making and strengthening relationships between internal business partners.

The Benefits of SPM

Prioritize and Roadmap High-Level Items in Strategic Planning Workspace

Use a top-down approach and plan for high-level items such as initiatives and strategic programs. SPM provides real-time insights into projects, demand pipelines, and asset utilization, allowing leadership to make smarter decisions about where to invest time and resources.

  • Hardware Asset Management (HAM): Track IT hardware from procurement to retirement, reducing redundant purchases and extending asset lifespan.
  • Software Asset Management (SAM): Avoid overspending by ensuring compliance and optimizing software investments.
  • Cloud Cost Management (CCM): Optimize cloud expenses with real-time insights into usage and spending.

 

Track progress with dynamic roadmaps and ensure every effort contributes to strategic enterprise-wide goals.

Export Portfolio Plan Status to a PowerPoint File

Generate status reports of achievements, risks, and key metrics of your portfolio plans using the Export to PowerPoint for Strategic Portfolio Management application. Customize the data to be exported and share status reports with all stakeholders–even those without ServiceNow access.

Use Resource Management

Keeping projects on track starts with strategic resource management. With ServiceNow’s Project Workspace, you can plan, allocate, and track resources seamlessly—at any phase of the project lifecycle. Ensure the right people are working on the right tasks, adjust allocations as priorities shift, and gain real-time visibility into resource capacity and availability.

Why Partner with Pathways?

Successful portfolio management isn’t just about having the right tools—it’s about making them work for your business. At Pathways Consulting Group, we go beyond implementation to ensure your ServiceNow SPM strategy is built for real impact and grows as you do. As a trusted ServiceNow Elite Partner, we help you streamline processes, enhance visibility, and align every initiative with business goals—so you’re always moving forward with clarity and confidence.

 

Ready to redefine SPM? 

Effective portfolio management starts with the right strategy. Let’s make sure every initiative delivers real impact, and make sure your business and IT work together. Contact Pathways Consulting Group today.

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