Mary Manzo, the CEO of Pathways Consulting Group, believes that client loyalty is earned. She focuses on exceeding client expectations and maintaining the 5/5 customer satisfaction score awarded by ServiceNow as well as delivering exceptional client value as a ServiceNow Elite Partner.
During her 35 years in the technology industry, Mary has worn multiple hats, from building internal business processes to running inside sales, building technology partnerships and eventually sales. She is a champion of change and innovation that leverages leadership skills and embraces new technology in order to produce results that consistently exceed sales, profit and operational expectations.
Mary is passionate about the community and started the company’s We Care community outreach program, which makes monthly donations to local not-for-profit organizations. Through the Women to Watch program Mary also mentors young women through their career paths and assists small business owners to grow their companies. When not working at Pathways and helping others, Mary likes to spend time with her grandson, entertain family, binge watch Marvel movies, play board games, and relax in the sun.