ServiceNow support,

plain and simple.

Ready to Transform Your ServiceNOW Platform?

“Anything is possible when you have the right people there to support you.” 

– Misty Copeland

Ms. Copeland may have been referring to her groundbreaking career with the American Ballet Company, but the sentiment holds true across industry verticals. With the right team behind you, you get the support and knowledge you need to help you maximize your ServiceNow investment.

Pathways’ Managed Support provides seamless, end-to-end support customized to your company. With over a decade of experience and more than 900 successful deployments, our certified onshore experts ensure your platform operates at peak performance. We offer flexible service tiers—Standard, Deluxe, and Premier—to match your specific requirements and budget.

Supporting the Entire ServiceNow Lifecycle

Managing your ServiceNow platform shouldn’t be complicated. We provide comprehensive support to help you manage your ServiceNow environment effortlessly.

Implement ServiceNow

Seamless project implementation, integrations, and tailored solutions.

Fully Adopt the Platform

Custom, role-based training and developer boot camps for complete knowledge transfer.

Grow with Your Business

Architect support, program management, and process improvement roadmapping.

Maintain Your ServiceNow Investment

Platform support, integrations, co-innovation, and upgrades.

Our Managed Service options include:

  • User, Group, and Role Administration
  • Incident and Request Management
  • LDAP/SSO Management
  • Environment Maintenance and Patch Monitoring
  • UI Customizations and Branding
  • Data Loads and Reporting
  • Platform Upgrades and SLA Management
  • HW/SW Asset Management
  • Strategic Portfolio Management
  • Customer Service Management
  • Risk and Compliance
  • Implementations
  • Integrations
  • Administration
  • And more!

Ready to Transform Your ServiceNow Platform?

Your ServiceNow environment might be complex, but managing it doesn’t have to be. Pathways Consulting Group provides full lifecycle support across your entire ServiceNow lifecycle, helping you implement, grow, and maintain your platform with ease.

Contact us today to learn how our Managed Support can help you achieve your goals.

Email us at or call 917-952-5004 to set up a FREE consultation.