Industries We Serve

ServiceNow Solutions for Retail Businesses

Retail

What “ServiceNow retail solutions” means ServiceNow retail solutions refers to using ServiceNow workflows to support retail customer service, retail IT operations, and integrations across retail

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Manufacturing

From the plant floor to the front office ServiceNow for manufacturing isn’t just IT support. It’s about reducing downtime and keeping production moving when issues

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Education

Systemic strains on structure Public institutions, especially schools, deal with a demanding set of constraints, including but not limited to: Legacy systems that slow down

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business analysts

Financial

Industry challenges financial institutions face Financial services teams operate under intense pressure. Systems are fragmented across the front, middle, and back office, creating inconsistent data

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Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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