business analysts

How a Business Analyst can help improve workflow

Here’s an undeniable truth: highly productive organizations generate more revenue than their less productive counterparts. However, establishing and maintaining a high level of productivity can be challenging to pull off. A key component of business productivity is an effective workflow. 

No matter what type of business you have, several processes are in motion every day, and some haven’t been improved in decades; this is where a Business Analyst can help. The role of a Business Analyst is to understand these processes and bring specific insight into the optimization of each. A Business Analyst can be invaluable in your workflow, increasing your organization’s productivity by helping to meet the set goals, boost performance, and scrutinize critical areas for improvement. 

At Pathways Consulting Group, we recognize you need someone to support the implementation from proposal to delivery. That’s where a certified Pathways Business Analysis professional comes into play. Our dedicated team of experts will help translate business needs throughout development. If you still need convincing, we highlight several ways a Business Analyst can boost your team’s productivity and improve workflow within the constantly changing ServiceNow platform. 

ServiceNow Business Analysts and how they can help your organization

Our Business Analysts collect, clarify, analyze, and translate what our clients describe into documentation and conceptual design to create a best-fit solution to their business’s needs. Pathways Business Analysts work closely with development teams to identify problem areas to reduce implementation complications and efforts, ensure the solutions are technically feasible, and work within an organization’s development framework. Continue reading to learn more about how our BAs bring value to your organization. 

Determine operational needs.

Improving and optimizing workflows begins with understanding the operational needs of an organization. Through an in-depth analysis of your targets and requirements, Pathways BAs can offer valuable insight and their skills and expertise to solve your business needs. BAs are also known to evaluate processes and identify inefficiencies, helping your organization find the correct approaches and implement the most appropriate tools and solutions. 

Identify gaps and provide effective solutions.

Once the operational needs are identified, it’s time to dig into the gaps and pain points that require a solution. BAs have the necessary tools and expertise to jump into your existing IT business processes and workflows to quickly pinpoint problems and work with your team to develop a viable solution. Additionally, they can help plug the communication gaps and help facilitate communication across departments and different levels of leadership.

Streamline workflows.

Lower expenses, streamline workflows, reduce manual processes, and manage operational risks with a qualified BA from Pathways. While you can’t eliminate all risks, a skilled BA can help your organization reduce them. When organizations don’t have a team of Business Analysts, leadership might find it hard to invest additional energy toward the solution of the project deliverable, leading to higher chances of unsatisfactory project results. With Pathways by your side, we do more than look beyond the analysis of trends in the industry; we ensure business continuity by being involved in the transition process from development to support, thus streamlining your workflows and improving your bottom line.

Improve your IT business process with Pathways and our ServiceNow Business Analysts

Are you ready to do more with ServiceNow? At Pathways, our talented team of certified Business Analysts can help. We have helped clients in a wide variety of industries, including:

  • Technology
  • Finance and Banking
  • Healthcare
  • Insurance
  • Media
  • Communications
  • Logistics
  • Oil and Gas
  • Fashion
  • Manufacturing

With our comprehensive business analyst services, we can deliver agile approaches, out-of-the-box guidance, and end-to-end delivery, providing unmatched value while boosting your bottom line and increasing your return on investment. Get a complete view of your business with Pathways Consulting Group and our certified Business Analysis professionals. Contact us to learn more about our services.