TrainingPath: Using the Knowledge Base
ServiceNow’s Knowledge Base is incredibly versatile and can help your teams resolve issues without opening a ticket. Find out more by watching our video:
TrainingPath: Submitting Incidents
Submitting Incident tickets inside of ServiceNow might be difficult to understand for a newcomer to the system. Watch our video to get you started on entering your own Incidents:
TrainingPath: Fields Types and Usage
If you’re new to ServiceNow or just need a quick refresher on the various types of fields in the system, let our walkthrough help you out:
TrainingPath: How to Submit a Request
This week, we’ll walk you through submitting a Request inside of ServiceNow:
TrainingPath: List View Customizations
Did you know you could modify a list view to show only the information you needed to see? Let us walk you through the process; click on the video to see how it’s done!
TrainingPath: Navigator Use
In our inaugural ServiceNow training video, Pathways will walk you through the basics of using the Application Navigator.