GlideAJAX Equivalent for Service Portal – Getting Server Data from Client
Note: This article requires basic familiarity with coding Service Portal widgets. In the Service Portal, the scripting environment is different from the ServiceNow backend. Portal widgets utilize AngularJS, which introduces a model-view-controller approach to passing data and handling what is presented to the end user. Sometimes it is necessary, like on the backend, to access […]
Utilizing the ServiceNow Code Search
The Code Search The Code Search feature, which has existed in the product documentation for ServiceNow as far back as the Geneva release, is a useful development tool that could easily be overlooked. In this article, we will introduce you to the Code Search and help guide you to its somewhat peculiar hiding place within the […]
Configuring the ServiceNow Email Client
Click here for the ServiceNow documentation regarding the email client feature. It is possible, from the context of a ServiceNow record, to send emails via the ServiceNow interface. This functionality is offered by what is known as the email client. The email client is baseline functionality, which is configured by default to be available on Incident […]
Tree picker in ServiceNow
When configuring ServiceNow, in order to provide clients with a quality product, it benefits a developer to have a strong understanding of how the core UI functions. Clients have varied needs, and knowing what good-practice options are available, and what pitfalls to avoid, ensures that the client can feel comfortable knowing that they’re getting well-informed […]