Quick dialog boxes with showQuickForm and GlideModalForm

tech blog, conversation

In ServiceNow, efficiently managing form displays can make a significant difference when it comes to your workflow and user experience. Whether you’re dealing with custom UI pages or need streamlined methods to display forms and enter data, ServiceNow offers two practical solutions: showQuickForm() and GlideDialogForm(). To save time building tedious, custom UI pages, ServiceNow provides […]

Navigating Known Issues with IntegrationHub

IntegrationHub is a powerful new feature provided by ServiceNow, allowing custom ‘actions’ to support a code-free or minimum code integration with outside systems. Being a new feature, there are some caveats as well as unexplained errors you may encounter either during development or when promoting to a higher environment. This article will cover some of […]

Accessing Multi-row variables set client side in ServiceNow

accessing multi-row variables set client side in servicenow, keyboard

Multi-row variable sets (MRVS) are a fairly recent addition to the Service Catalog in ServiceNow, having been introduced in the London release. Unlike a traditional variable set, which is a collection of singular variables, a MRVS allows the population of an arbitrary* number of rows of data, displayed in a table format, with a series […]

Quick dialog boxes with showQuickForm and GlideModalForm

tech blog, conversation

To save time building tedious, custom UI pages, ServiceNow provides two quick methods to display forms and enter data. These are showQuickForm() and GlideDialogForm(). showQuickForm is an on-click function meant to be used in UI actions in order to display a specific form view. This is useful when you need to display specific form fields […]

New Client Scripts in London – DOM Restriction

When viewing the client script or catalog client script forms in London, you will see the following info message. New client-scripts are run in strict mode, with direct DOM access disabled. Access to jQuery, prototype and the window object are likewise disabled. To disable this on a per-script basis, configure this form and add the […]

Efficiently Load Attachments to ServiceNow Using Windows Batch ScriptsLoading attachments to ServiceNow from a local machine via Batch Scripting

Migrating from another platform to ServiceNow can be challenging, especially when you need to import large amounts of historical data. One of the biggest challenges in this process is moving attachment files and keeping them with the proper record. Fortunately for us, ServiceNow provides an attachment API that can be leveraged in order to get […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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