About Pathways Consulting Group: Who We Are and What We Do

Be Collaborative. Be Exceptional.

We are ServiceNow experts. We listen. We care. We execute.

Pathways Consulting Group is a recognized ServiceNow Elite Partner with a proud history of delivering transformative solutions and unwavering client success. Known as the “ServiceNow Rescue Partner,” we excel at stepping in when others fall short—offering critical expertise, innovative strategies, and seamless implementations that keep digital transformation initiatives on track.

The Pathways team, having joined forces with Sollus (formerly JIT) under the legacy of Fruition and Thirdera, have decades of ServiceNow consulting experience with a cutting-edge approach to AI-driven solutions, strengthening our ability to address modern business challenges.

While the ServiceNow landscape is crowded with large, generalized consultancies and scattered niche players, Pathways Consulting Group is filling a unique void.

Years in Business

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Years as ServiceNow Partner

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Combined Years of Experience

Team Certifications

Micro Certifications

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Successful Deployments

Pathways Consulting Group…

was one of the first 50 ServiceNow partners.

has excellent CSAT scores year after year.

is referred to as “The Rescue Partner” for resolving failing projects.

is among the top 1% for quality among partners worldwide.

Pathways Consulting Group: Six-Time Best Small Firm Winner

Our Core Values

Be Collaborative. Be Exceptional.

The Pathways team includes a diverse group of well-qualified professionals with hundreds of total ServiceNow and professional certifications. Our people have years of real-life experience implementing, maintaining, and supporting the ServiceNow platform in addition to collaborating together to ensure successful implementation. Pathways Consulting Group has been helping clients unlock productivity, fuel efficiency and accelerate the path to digital transformation for over a decade. Our team lives and breathes our core values by example. At Pathways, we bring our best selves forward every day.

Pathways Culture

Our Culture Team brings out the best of the best ideas and events to ensure Pathways is always a rewarding, committed and fun place to work. We are an inclusive and impressive group that strives to provide solutions, support our clients, grow in education and experience all while enjoying our jobs and each other.