Originally from Germany, Armin started with Pathways as a Senior Technical Consultant before being promoted to his current role. “I love working with such a different variety of clients and helping them improve their processes and deploying the digital workplace.”

In his spare time, Armin enjoys scuba diving, cooking, and volunteering with Braven – a program run by Braven at Rutgers University to help minority students prepare for internships and jobs after college. His favorite memory from Pathways is the satisfaction he feels when he brings successful implementations to clients.

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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