Ben ensures that the services our clients receive are delivered successfully. He loves to be able to support clients from all different arenas (financial firms, supermarkets, TV networks, healthcare, etc.), figuring out how those companies function and the unique challenges that come with each. “I love Pathways’ commitment to quality and the value of putting people first.”

In his spare time, Ben enjoys woodworking, golfing, and spending time with friends and family. His favorite memory from Pathways is attending the Seahawks vs. Eagles game in Philadelphia (as a Seahawks fan).

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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