How to Improve HR Service Delivery with Modern ServiceNow Capabilities

How to Improve HR Service Delivery with Modern ServiceNow Capabilities

HR service delivery defines how employees experience HR every day. In a nutshell, it’s the way your organization delivers HR services, information, and support to employees across their entire lifecycle. Sounds simple, right? But when dealing with hybrid or remote environments, employee experiences, workflow bottlenecks, and compliance red tape, the complexity builds quickly. HR teams […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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