How to Properly Send an Email Notification When a Record Is Deleted in ServiceNow
Imagine this: You need an automated email notification sent to a manager every time a record in a specific table is created, updated, or deleted. In all cases, the emails have to contain information from the record. The “create” and “update” cases are straightforward–create a notification record associated with the necessary table and use […]
Validating Excel spreadsheet data in ServiceNow
One of the most common uses of ServiceNow is importing and storing data. Data import is often facilitated through import sets and transform maps. But what if you need to ensure data accuracy before a file is even attached? By validating the contents of an Excel file in advance, you can prevent users from uploading […]
Configuring the ServiceNow Email Client
Click here for the ServiceNow documentation regarding the email client feature. Need an easy way to streamline communication in ServiceNow? Fortunately, ServiceNow provides a solution to help keep your team and stakeholders connected directly within the platform. Let’s walk through the setup process so you can keep everyone in the loop and on task. It is […]