What Our Team Learned at ServiceNow Knowledge 2024

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In May, our team had the incredible opportunity to attend Knowledge 2024. They experienced days filled with insightful AI sessions, innovative case studies, and explored various services and updates. From everything they learned, here are some of the most influential takeaways and experiences shared by our team members. Jason “I’d say I learned a lot […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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