Five business problems ServiceNow solves

ServiceNow logo displayed on a smartphone, emphasizing digital workflow solutions for business efficiency and innovation.

One constant in business is the idea of continuous improvement and efficiency. The world is constantly moving forward, and navigating new challenges with confidence is essential for success. ServiceNow is a leading cloud computing and digital workflow platform that allows organizations to address several common challenges. Let’s take a look at its benefits – and […]

The power of Co-Innovation

Business professionals discussing strategies while reviewing a tablet, emphasizing collaboration and innovation in a modern office setting.

Success in business often depends on the ability to adapt, innovate, and manage your resources. But new, creative, innovative ideas aren’t something you develop by running on the hamster wheel at work. Sometimes, the people working in a company are so close to the work they’re doing that they can’t always see the bigger picture […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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