How to Accelerate Workflow with ServiceNow

In today’s world of continuous digital transformation, organizations need an effective way to manage and improve workflow efficiencies. Waiting around for decisions, actions, or responses is counterproductive; you need a platform that cuts through the noise and improves experiences through a streamlined process. Whether in healthcare or high-tech, organizations need to deliver faster, smarter experiences […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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