Day: April 9, 2020

ServiceNow application spotlight: Virtual Agent

virtual support

We understand that recent events might have your team looking for new processes or applications that will benefit your working from home environment. If you are a ServiceNow user, you know the platform offers an endless number of solutions that are dedicated to making your day to day more efficient. Working from home sometimes isn’t […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.
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