Attaching an Excel attachment via email in ServiceNow

  We use transform maps for a lot but there are often times when we need to trigger a transform to occur on command, quite frequently through email. Assume you had a scenario where a client was interested in sending in a data source via email into the instance with the expectation that the data […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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