Starting a journey to a world class PMO

Pathways has recently collaborated with a company compliance and auditing firm which resulted in a successful long-term partnership. In the beginning, this company had no process for doing any sort of project management or demand management. They were a siloed company that had five major business lines. At the time, each silo was using a […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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