Make work work better for you with ServiceNow

In November 2018, ServiceNow released a 15-minute online survey to ask American workers at companies with 500+ employees to find out what it is about work they want to find meaningful. In the survey, it was reported that 37% of employees would rather be stuck in traffic than to troubleshoot an IT issue, such as […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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