ServiceNow’s Continual Improvement Management can help your company grow

Continual Improvement Management is a new application in ServiceNow’s London release. CIM can be leveraged to manage improvements within your organization, including tracking your goals to measure successes. Once Continual Improvement Management is enabled, you have complete control when it comes to setting up your improvement plan from request to implementation and monitoring via dashboards […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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