Pathways launches new website and logo

Since 2006, Pathways has focused on helping organization align their enterprise services with their business goals. In 2012, we partnered with ServiceNow as a way to provide end-to-end Enterprise Service Management solutions to our clients. Our current 9.8 CSAT score reflects our commitment to customer satisfaction and our team’s outstanding performance through the quality of […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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