Service Management — What is it and why do you need it?
What exactly is service management — and why should you want to implement an efficient service management process for your organization? Service management is a policy-driven process that involves an end goal of producing or implementing services that meet the needs of your clients and customers through your people and your processes — service management […]
Pathways Announces Silver Sponsorship at Knowledge15, April 19-24
Pathways Consulting Group, a ServiceNow partner, is pleased to announce they will be a Silver sponsor for the Knowledge15 conference which will take place from April 19-24 at the Mandalay Bay hotel and casino in Las Vegas, NV. Pathways will be at booth 529, directly across from the ServiceNow booth in the exhibitor showroom. Pathways […]
