Pathways Innovation Lab

Turning pain points into progress

At Pathways Consulting Group, we are constantly growing, changing, and innovating to meet the needs of our clients. Our Innovation Lab is where our team discovers gaps in otherwise efficient workflows and develops tools and techniques for improvement. We continually ensure that both our team and our client’s workflows are continually optimized. We’re in the business of helping you make the most of your ServiceNow investment by developing cutting-edge, automated solutions that transform how your business operates.

Innovative approach

The Pathways Innovation Lab is a hub for creativity and problem-solving. Here, our ServiceNow experts are continually generating new, innovative ideas to address the pressing business challenges our team and Clients have encountered. We track the latest trends and insights to develop custom applications for solving real-world business problems. Some of our solutions turn into apps. Any apps our team creates are approved by the ServiceNow team and then become available directly on the ServiceNow App Store, making it easy for clients to access and implement these solutions.

Our approach consists of several components:

  • ServiceNow experts: Our team of seasoned professionals is skilled and experienced at creating and implementing automated processes and workflows.
  • Custom solutions: When we find a need, we develop bespoke applications that address the unique gap in efficiency, so that every solution is a perfect fit.
  • Collaboration: We listen to our clients and work closely with them to develop solutions that directly address their pain points.

Our work so far…

The Innovation Lab has been hard at work! We have created exclusive applications that are currently available on the ServiceNow App Store. These applications streamline operations, improve efficiency, and provide robust automated solutions for business needs.

Our ServiceNow Store applications include:

OSCAL NOW: A powerful tool for managing and automating OSCAL SSPs, resulting in a downloadable, machine-readable XML file ready for FedRAMP validation.
Certify: An automated audit solution that simplifies and standardizes access control certifications.

Our recently completed solutions include:

QuickPath ITSM: A 6-8 week standup of ServiceNow ITSM applications for small to mid-sized organizations.

Upcoming solutions:

CMDB Automation

Where innovation meets optimization

The Innovation Lab is more than just a think tank. It’s a dedicated space where innovative ideas become reality. We focus on creating real, impactful solutions that make a measurable difference in how your business operates.

At Pathways Consulting Group, we drive innovation and deliver high-quality solutions that keep your organization ahead of the curve. Explore the possibilities with our Innovation Lab and discover how we can help you turn your business challenges into opportunities for growth.

Ready to transform?

Get in touch with us today to learn more about our innovative solutions and how they can help you maximize your ServiceNow investment. Together, we can do more, faster.