HR Service Delivery

Simplify. Streamline. Succeed.

HR Service Delivery

Employees deserve to have their well-being, productivity, and careers looked after. That is precisely the goal Human Resource departments are tasked with. However, HR is a large field, and the work encompasses everything from pre-hire, to onboarding, to offboarding, and everything in between. HR teams are often stretched thin for time and resources, so there is a significant draw to any tools that help them maximize their productivity. 

If your organization is among those looking to transform your internal HR processes, ServiceNow’s HR Service Delivery product module is the key to driving overall efficiency and productivity. Combined with the expertise and experience found only at Pathways Consulting Group, the HR automation software helps organizations streamline their operations, boost employee satisfaction, and improve overall productivity.

The Pathways team has been working with the ServiceNow HR service delivery module since 2016. Our expertise allows your departments to spend their time on the work that matters rather than administrative tasks. We work with you to configure the environment so that it perfectly fits into your current HR workflows, ensuring the ServiceNow platform delivers the best possible experience.

Simplify the HR experience

Looking for a simpler, smoother HR workflow? 

You’re in the right place!

Transforming your HR operations can seem like an overwhelming task, but with Pathways, it does not have to be. We simplify your HR experiences by integrating your HR services into ServiceNow’s single, user-friendly platform. From self-service portals to automated onboarding processes, we’ll make sure your HR workflows are smooth, accessible, and responsive to be what your team needs when they need it.

HR service delivery and automation solutions

Pathways Consulting Group transforms HR processes and workflows by unifying them into a single, streamlined system within your ServiceNow environment. We eliminate the inefficiencies of fragmented operations, making room for modern, digital experiences and capabilities for your employees. 

Key capabilities and applications of ServiceNow's HR automation software include:

  • Now Assist for HRSD
  • Employee Center
  • Employee Journey Management
  • Issue Auto Resolution
  • Case and Knowledge Management
  • HR Agent Workspace
  • Now Mobile
  • Virtual Agent
  • Universal Request
  • Performance Analytics
  • Predictive Intelligence
  • Process Mining
  • Employee Relations
  • Alumni Service Center
  • Workforce Optimization
  • Employee Document Management

These applications scale with your organization’s growth, giving you the flexibility you need to stay with the same system even as your company changes.

Customized solutions for better employee experience

At Pathways Consulting Group, we take our clients beyond traditional HR management services. Our personalized approach combines ServiceNow’s HR workflow automation with our proprietary services and products to address your organization’s unique HR challenges. Whether it is with our staff augmentation, managed support services, or configured HR automation solutions, our team will ensure your HR department becomes more efficient, responsive, and capable of delivering extraordinary employee experiences.

Building strong client partnerships

We aren’t like other consulting groups – we stay with you to ensure the job gets done right. Our team works closely with you to develop customized strategies and HR workflows that mesh with your current workflows and help you reach your goals through the effective use of HR automation software.

The Pathways Advantage: We listen. We care. We execute.

When you choose to work with Pathways, you are choosing a team that puts your success first. Through our high-touch, engaging services, we will help you transform your HR team from overworked to a strategic force to be reckoned with. Our team will get your ServiceNow environment effectively configured for your organization so you can achieve a faster ROI and see a smooth, enterprise-wide adoption of the ServiceNow platform. 

Ready to take the leap? For more information on how our ServiceNow HR solutions can benefit your organization, contact Pathways Consulting Group today.

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