Conducting a ServiceNow assessment

servicenow assessment

Get the most out of your ServiceNow investment. A thorough assessment identifies strengths and areas for improvement. At Pathways Consulting Group, we encourage our clients to take on continuous improvement and optimization, allowing them to harness the full power of the ServiceNow platform. Keeping your platform updated and working in sync with the rest of […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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