Tips for configuring ServiceNow to meet your unique business needs

configuring ServiceNow

When organizations implement a new platform, there is a tendency to expect the technology to be customized to meet your specific needs. While customization can be an option, it often comes with challenges and costs that can impact productivity and maintenance. ServiceNow, however, offers a wide range of built-in options that can be configured to […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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