Day: August 16, 2022

Benefits of ServiceNow Support Services

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Top 3 Benefits of ServiceNow Support Services In today’s world, more and more businesses are turning to managed IT services. Instead of an in-house, traditional IT support team only rendering their services reactively when an issue or upgrade is required, a managed service provider works proactively by preventing problems and ensuring peak stability and performance […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.
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