Configuring and using Interactive Filters on homepages and dashboards

For many organizations, ServiceNow homepages (and their evolved counterpart, dashboards) offer indispensable insights into platform data and operational health. In fact, ServiceNow’s reporting and Performance Analytics (PA) tools are among its greatest strengths. That said, some advanced reporting and PA tools are often under-utilized, likely due to a lack of familiarity. One of those tools, […]