Getting the most out of Knowledge19

Team Pathways has had the privilege of attending ServiceNow’s annual Knowledge Conference the past seven years. Last year at Knowledge18, we had the opportunity to participate in the Hackathon – an event that started with 30 teams, and we finished in the top three! Check out last year’s submission here. To make the most out […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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