Automation: Everywhere, for everyone

30 years ago, if you needed to purchase an item from the store, you’d be face-to-face with an entire process: You get into your car, drive to the store, pick up the item, wait in a line before you can pay, write a check, and then drive back home. Fast forward to the present: You […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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