better business outcomes

How ServiceNow can help organizations achieve better business outcomes

Organizations should be agile, efficient, and responsive to changing market demands to keep up with the competition. Pathways Consulting Group, a Woman-Owned ServiceNow Elite Partner, offers companies a solution to maintain their competitive advantage. ServiceNow is a cloud-based approach offering a range of applications to automate and manage IT service management, business operations, customer service management, HR, and more. 

At its core, the ServiceNow platform streamlines workflows across different departments, allowing organizations to work more efficiently and effectively. The centralized platform allows for better visibility and collaboration, breaking down organizational silos and improving company-wide communication. At Pathways, we give organizations the tools and flexibility to begin their digital transformation journey with ServiceNow.

Digitizing and automating workflows

ServiceNow enables organizations to automate workflows and convert them to a digital format, making it easier for employees to work efficiently together. By automating manual tasks, companies reduce errors and improve their overall productivity. Clients and employees alike are able to save time and resources by digitizing processes and combining them onto a single platform. 

Unite your team with a common platform

ServiceNow benefits organizations by offering a common platform and powerful data model, breaking down siloed practices. With a single cloud-based platform, you no longer have to maintain and manage multiple interfaces or worry about integrations and updates across platforms. With ServiceNow, they are all performed at once. Your team has access to a centralized hub of support and management, allowing for quick and easy access to help and assistance when they need it.

Focus on core objectives

Organizations always need more time to spend on their core goals. With the ServiceNow platform, employees can automate repetitive tasks, freeing up more time to spend on jobs that help grow your firm. With ServiceNow’s ability to scale with your business, you can focus on growth and expansion without worrying about your technology keeping up.

Increasing risk visibility

ServiceNow helps organizations increase risk visibility by providing a single platform and live data for managing and mitigating risks. By providing real-time visibility, organizations can identify potential dangers and take action to mitigate them. ServiceNow provides a range of applications that help manage risk, including risk management, vendor risk management, and audit management.

Improving ESG

ESG stands for Environmental, Social, and Governance. It is a set of criteria used to evaluate a company’s performance in those areas. One of ServiceNow’s benefits includes embedded ESG reports, programs, and practices to help organizations improve their practices and embed them into their core practices. 

By providing accurate, up-to-date data on metrics, ServiceNow allows enterprises to identify areas for improvement and take action. There are a range of applications that help organizations manage ESG on the platform, including sustainability reporting, carbon accounting, and ESG risk management.

Connect investments to strategic outcomes

ServiceNow allows firms to connect their investments with their strategic outcomes by providing reporting on investment performances. With regular, up-to-date reporting, organizations can identify areas for improvement, such as customer service or HR, and create a plan to improve their performances. ServiceNow offers a range of applications that help organizations manage their strategies and Pathways Consulting Group teaches you how to make the most of them. 

ServiceNow is a powerful platform that makes work, work better. With ServiceNow from Pathways, firms can improve efficiency, reduce risk, and achieve better outcomes. To learn more about ServiceNow benefits, contact Pathways Consulting Group, your certified ServiceNow partner, at 917-952-5004.