The value of ServiceNow database views
Background Note: This article is concerned with ServiceNow database views, which are, in baseline implementations, only available for configuration by ServiceNow administrators. ServiceNow is built to be dependent on database tables to capture and store data. ServiceNow reporting helps make sense of this data. Reporting on existing tables, without having to delve into some advanced […]
The new Vice President of Services Sales – Dennis Sinnott
We are excited to welcome our executive team’s newest member: Our new Vice President of Sales, Dennis Sinnott! With over 25 years of sales experience, Dennis knows that developing and maintaining a customer’s trust is crucial from the very first “hello.” As an accomplished sales leader, Dennis is proficient in developing and executing sales strategies and innovative business […]
The pros and cons of digital learning — Women to Watch: Tech Watch
Even before the pandemic started, excessive screen time and technology utilization had dramatically increased for children. Now, with digital learning added into the mix, what kind of effect does it really have? Schools have been doing their best to organize digital learning and make it as impactful as it can be despite the circumstances. While […]
Introducing our Chief Revenue Officer – Dennis Cline!
We are excited and proud to welcome Dennis Cline to our executive team as our new Chief Revenue Officer! Dennis believes believes that problem solving is the engine for innovation, growth, and creating shareholder value. Dennis is known for always bringing his energy, experience, knowledge and humor to everything that he does. As a passionate […]
Service Portal Record Watcher
The Service Portal record watcher is a Service Portal utility available for use in the client controller of your service portal widgets. This function gives you the ability to live query a table whenever it is updated in order to provide updates in real time in your widgets. For example, if you wanted to build […]
Introducing the new President of Pathways Consulting Group – Mary Manzo!
We are excited to announce the promotion of Mary Manzo as our NEW President and Chief Operating Officer of Pathways Consulting Group! During her 35 years in the technology industry, Mary has worn multiple hats, from building internal business processes to running inside sales, building technology partnerships and eventually sales. She is a champion of […]
The new ServiceNow Paris release – three key features
Twice a year, ServiceNow releases a new upgrade for users to stay in line with best practices. With so many great new things, here are three features we felt needed to be shouted out. Process Automation Designer If your team uses the Flow Designer, then you will love what Process Automation Designer has in […]
Generation Z and Social Media — Women to Watch: Tech Watch
Social media has over 2.6 billion users. These sites can yield both positive and negative impacts so it’s important for users to stay safe and use precaution when using these sites – Generation Z especially. This generation doesn’t know a world without smart devices and some reports say they spend upwards of 3-4 hours per […]
Scripting for the ServiceNow Cart
As a ServiceNow partner, we are often tasked with helping to automate processes within ServiceNow. Though a hallmark of the ServiceNow platform is providing access to a self-service Service Catalog, requests could reasonably be expected to need to be generated from any number of other processes where having to manually fill out a catalog item […]
Our September 2020 Employee of the Month – AJ Kuehner
Congratulations to our Release Manager of Service Delivery AJ Kuehner, our September 2020 Employee of the Month! AJ has been recognized for going above and beyond in terms of what it means to be exceptional and collaborative. Here is what some of his peers have had to say: “AJ does a tremendous job in […]
