Watch the unwatchable (fields) …

“Watching” a field on a form can be very helpful with troubleshooting because it can show you which UI policies, ACLs, or even client scripts are manipulating the field. This is done by right-clicking a field’s label and selecting “Watch – ‘[field name]’.” Unfortunately though, sometimes ServiceNow will decide it doesn’t want you to watch […]

Measurable outcomes from a CMDB and ServiceNow

The importance of having a well-maintained and populated Configuration Management data base (CMDB) can’t be understated. If you’re focused on populating data within a CMDB instead of how it’s going to be used, then you’ll lose sight of what it should be doing. ServiceNow provides a collection of tools and applications to help make this […]

The fascinating truth behind robotic surgery — Women to Watch: Tech Watch

Mary was nervous when a friend of hers recently prepared to undergo robotic surgery. But as soon as she did a little research, she found the results to be fascinating! Although it is called “robotic surgery,” the surgery is not performed by a robot, but a surgeon who is in complete control of the robot […]