Is Artificial Intelligence the future of the workplace?

With the uprising of technology taking our industry by storm, the latest feature that has everybody talking is artificial intelligence. So, what is AI and why does it matter? In the workplace, AI allows machines to learn from experience. It can absorb our data, analyze it and then adjust to new inputs and perform human-like […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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