Day: September 27, 2019

ServiceNow delta exams released; due Dec. 18

It’s exam time! Since ServiceNow’s New York release came out, anyone with a ServiceNow certification is required to complete a short, 10-question delta exam. These exams serve to ensure that all certified users understand the new features inside the newest release. One of the largest changes with this series of exams lies with the rollout […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.
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