How does Certify by Pathways work its magic?

  Since Knowledge18 is winding down, we want to help ease your transition back into office life by showing you a solution that our team developed: Certify, by Pathways. Because manual access certification is a pain point for a vast majority of organizations, Pathways created Certify. Leveraging the power and flexibility of your ServiceNow platform, Certify replaces the error-prone […]

Michael James

Director of Practice - AI Solutions and ServiceNow Certified Technical Architect

Mike helps clients achieve their business objectives by helping architect and develop outcome-based AI solutions using the ServiceNow platform. With the ever-growing AI offerings provided by ServiceNow, Mike is responsible for making sure clients have the appropriate solution to help modernize and revolutionize their business as well as advising on leading practices and implementations.
 
In his spare time, Mike enjoys spending time with his family and following sports, especially Penn State athletics.

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