Choice action field for Field Map record in Transform Maps

In this installment of the NOW You Know series, we’ll explore a deceptively simple aspect of importing data through transform maps: the Choice action field. Despite its seemingly straightforward nature, this field plays an incredibly important role in maintaining data integrity, especially when dealing with reference fields. Misuse of the Choice action field can lead […]
Choice action field for Field Map record in Transform Maps

When bringing data into ServiceNow through a transform map there is one field on the Field Map record that can cause a lot of data issues if not used correctly: the Choice action field. At first glance, the Choice action field looks simple. Only three choices exist in the dropdown: ‘create’, ‘ignore’ and ‘reject’. It […]
Configuring a concurrent import set in ServiceNow

Importing large data sets into ServiceNow and transforming them can be a time-consuming process. Starting with the Madrid release, ServiceNow introduced the Concurrent Import Set feature, which presents a way to essentially “multi-thread” data imports. This functionality is available as a baseline feature and is fairly simple to leverage. Setup: There is one element of […]
