News
How to properly send an email notification when a record is deleted in ServiceNow
Imagine this requirement: You have to send an email notification to a manager if a record is created, updated, or deleted from a certain table. All em ...
Cancel transactions via URL
It’s happened to all of us – you’re working with a business rule that doesn’t quite seem to be doing what you need it to, so y ...
Parsing inbound emails to create records
Though most ServiceNow users and administrators are aware that ServiceNow is capable of generating outbound email notifications, some organizations do ...