News
Smooth-sailing test cases with Test Management 2.0 from ServiceNow
Using third-party resources to perform test cases is not always a smooth-sailing process. Some defects may be difficult to track, thus creating a time ...
Create seamless integrations with ServiceNow’s IntegrationHub
At Pathways, we understand the struggle behind creating an integration that could take weeks or months to perform, depending on its complexity. That’s ...
Successful two-week transition from Kingston to Madrid
A recent Pathways client faced a mandatory upgrade to Madrid in order to remain compliant with ServiceNow’s upgrade cycle. While some clients of ...
Essential digital transformation with Application Portfolio Management from ServiceNow
At Pathways, we are familiar with wanting to identify the right opportunities to upgrade to new, emerging technologies without presenting complexity o ...
Getting the most out of Knowledge19
Team Pathways has had the privilege of attending ServiceNow’s annual Knowledge Conference the past seven years. Last year at Knowledge18, we had the o ...
Upgraded NYC Financial Client from Jakarta to London ServiceNow Release
Pathways has successfully completed a complex domain-separated ServiceNow upgrade going from Jakarta to London. After putting a methodical process in ...
ServiceNow upgrades down to a science: How the Pathways methodology works
As a ServiceNow Services partner since 2012, our team has had our fair share of experience when it comes to performing version upgrades for both ourse ...
Improved in Madrid: Project Portfolio Management
Within the recent London and Madrid releases from ServiceNow, Project Portfolio Management has seen some remarkable upgrades that some users may have ...
Improved in Madrid: New Agent Workspace
New Agent Workspace is re-introduced with new and updated features in the Madrid release that improve upon workspaces even more for fast and proactive ...
New in Madrid: ServiceNow Mobile Studio
In the transition from London into Madrid, there are a lot of new changes coming for developers. One of the new features coming with Madrid is the Ser ...
The Delta exam deadline is approaching, are you re-certified?
With every new ServiceNow release, all users who have ServiceNow certifications are required to complete a short Delta exam to ensure these users unde ...
New in Madrid: Antivirus Scanning
New to ServiceNow’s Madrid release, Antivirus Scanning will scan all file attachments stored in your Attachment table to prevent users from down ...
The change with Automated Testing Framework developers will be happy to see in Madrid
If you are a ServiceNow developer, then you may be familiar with the process behind testing your instance’s functionality following any changes ...
ServiceNow announces new Madrid release
After a successful launch of the London upgrade back in September, ServiceNow is ready for another innovative step forward with the new Madrid release ...