Javascript

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Using Category and Subcategory on record producers


Use Case: We recently had a client that wanted us to create an incident record producer with some of the same functionality on the portal record produ ...

Background script for creating choice values quickly


Creating Choice Values via Script Have you ever found yourself performing the tedious activity of manually creating values for a sys_choice field? Whe ...

Easy List Modal on UI Actions


Consider this scenario: you are looking to use a related list to handle data management for a form or have a need to implement a custom UI action, but ...

Quick dialog boxes with showQuickForm and GlideModalForm


To save time building tedious, custom UI pages, ServiceNow provides two quick methods to display forms and enter data. These are showQuickForm() and G ...

Watch the unwatchable (fields) …


“Watching” a field on a form can be very helpful with troubleshooting because it can show you which UI policies, ACLs, or even client scri ...

GlideAJAX Equivalent for Service Portal – Getting Server Data from Client


Note: This article requires basic familiarity with coding Service Portal widgets. In the Service Portal, the scripting environment is different from t ...

Becoming a developer – our recommended tools and resources for beginners


It’s to no surprise that technology has taken a pretty big effect on our modern workforce. At Pathways, a majority of our team is consisted of talente ...

Useful resources for coders – from our developers


At Pathways, our team of developers spend a majority of their day working with various scripts of code. This includes JavaScript inside of ServiceNow ...

NOW You Know: UI Messages: Use Cases and Benefits


Messages Overview Messages can be utilized to provide translations for several different scenarios where Info, Error, and other system messages are di ...

Writing all variables from a catalog item


Often ServiceNow users want the full information of a Requested Item’s variables included in the outgoing Approval emails to give their approver ...

New Client Scripts in London – DOM Restriction


When viewing the client script or catalog client script forms in London, you will see the following info message. New client-scripts are run in strict ...

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