ITservicemanagement

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ServiceNow application spotlight: Virtual Agent


We understand that recent events might have your team looking for new processes or applications that will benefit your working from home environment. ...

Measurable outcomes from a CMDB and ServiceNow


The importance of having a well-maintained and populated Configuration Management data base (CMDB) can’t be understated. If you’re focused on populati ...

New in Madrid: ServiceNow Mobile Studio


In the transition from London into Madrid, there are a lot of new changes coming for developers. One of the new features coming with Madrid is the Ser ...

Pathways becomes a ServiceNow Authorized Training Partner


The team at Pathways is proud to announce its acceptance into ServiceNow’s Authorized Training Program and Matt Swarts of the Pathways’ team has been ...

The change with Automated Testing Framework developers will be happy to see in Madrid


If you are a ServiceNow developer, then you may be familiar with the process behind testing your instance’s functionality following any changes ...

ServiceNow announces new Madrid release


After a successful launch of the London upgrade back in September, ServiceNow is ready for another innovative step forward with the new Madrid release ...

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