Configuring a concurrent import set in ServiceNow
Importing large data sets into ServiceNow and transforming them can be a time-consuming process. Starting with the Madrid release, ServiceNow introduced the Concurrent Import Set feature, which presents a way to essentially “multi-thread” data imports. This functionality is available as a baseline feature and is fairly simple to leverage. Setup: There is one element of […]
Roadmapping your investment with ServiceNow – Why is it important?
There will always be a desire to deliver value to your business. Why not execute on the potential to optimize that flow by building interconnections? When you think of the term “Roadmapping” – some of you may wonder, “What does it really mean?” Think of roadmapping as if it were the invisible barrier between […]
Making ITSM and ITOM work better together – A six-step approach
Over the past decade, the landscapes behind business and technology have been changing at a rapid pace. In ServiceNow’s CIO Point of View survey, 77% of CIOs reported they are taking a “cloud first” approach and 53% state that machine learning is already a key focus. When it comes to the idea of digital change, […]
Why Business Analysts are becoming a crucial part of every organization
How would you build a boat out of concrete? How many ping pong balls can fit into a Boeing 747 aircraft? These are the types of critical-thinking questions a candidate will hear if they interview for a Business Analyst position. The idea here is to identify if the candidate is capable of identifying […]
