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A career in technology, without the ‘tech’ — Women to Watch: Tech Watch
When landing her first job, Mary was hired to create a process in a law firm that would enable all repeatable documents to become nothing more than fi ...
Why a career in IT could be your best choice
Today’s digital age is transforming the world at a rapid pace. In fact, CompTIA reported that the United States is the largest tech market in the worl ...
Keep your contractual obligations with Service Level Management in ServiceNow
Does your organization have contractual timelines that need to be followed, but you’re not always sure where you stand? Are you part of an organ ...
Efficient budgeting with ServiceNow IT Business Management
Organizations must do more than just operate – they also have to grow and evolve to keep up with an increasingly unpredictable business environment an ...
Say goodbye to manual reports with ServiceNow
ServiceNow brings you an easy-to-use and up-to-date platform that can automate all existing reporting features and welcome new benefits to your busine ...
Boost your customer satisfaction with Agent Intelligence from ServiceNow
With Agent Intelligence from ServiceNow London, machine learning properties will automatically categorize and route reported issues. This application ...
PTO made easy with ServiceNow
Before you pack your bags and take a well-deserved break, it’s important to make sure your PTO requests are approved and set to go. With ServiceNow, t ...
Automation: Embrace the time savings and reap the benefits
Mary Manzo dedicates this week’s Tech Watch segment to debunk the commonly-held theory that automation will eliminate the need for dozens of job ...
Less stress = more productivity. Why we value time to unwind.
In the IT world, you can be sitting at your desk or on a client call for hours on end. There is always a pressure to stay on your toes and remain on a ...
Pathways launches new website and logo
Since 2006, Pathways has focused on helping organization align their enterprise services with their business goals. In 2012, we partnered with Service ...
ServiceNow Geneva Release: Are You Ready?
On Dec. 1, 2015, ServiceNow rolled out its newest release: Geneva. If you’re contemplating upgrading to the newest version of ServiceNow, there ...