We use transform maps for a lot but there are often times when we need to trigger a transform to occur on command, quite frequently through ema ...
Often ServiceNow users want the full information of a Requested Item’s variables included in the outgoing Approval emails to give their approver ...
ServiceNow has inherent protection against spam and junk email via an implementation of open source software called “Spam Assassin.” Unfortunately, do ...
Consider the following scenario: An email hits ServiceNow to open a new Incident. This creates a new Incident record within their instance as expected ...
During an implementation of a ServiceNow application, companies will be creating and modifying many various notifications to ensure that their employe ...