Avoiding the Pass-by-Reference JavaScript Pitfall in ServiceNow
A commonly encountered and potentially difficult to debug issue associated with writing scripts in ServiceNow is the case of unintentionally working with a reference to a javascript object property instead of the property’s value. This is most commonly encountered in instances where you are iterating through the results of a GlideRecord query. Below you will find an […]
Measurable outcomes from a CMDB and ServiceNow
The importance of having a well-maintained and populated Configuration Management data base (CMDB) can’t be understated. If you’re focused on populating data within a CMDB instead of how it’s going to be used, then you’ll lose sight of what it should be doing. ServiceNow provides a collection of tools and applications to help make this […]
