CMDB

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Top of the line data protection with ServiceNow Security Operations


Think about how often you shop at stores like Target. How many times would you say you have swiped your card at the register? Now imagine that entire ...

Recovering deleted records in ServiceNow


Sometimes ServiceNow records get deleted unintentionally. As harrowing as it can be, dealing with the recovery of lost records is a circumstance that ...

Keeping your CMDB healthy – Tips and tools to take note of


A Configuration Management database (CMDB) is the trusted source of knowledge across an entire organization. It provides a clear understanding of an o ...

Measurable outcomes from a CMDB and ServiceNow


The importance of having a well-maintained and populated Configuration Management data base (CMDB) can’t be understated. If you’re focused on populati ...

Making ITSM and ITOM work better together – A six-step approach


Over the past decade, the landscapes behind business and technology have been changing at a rapid pace. In ServiceNow’s CIO Point of View survey, 77% ...

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